6000 Midlantic Dr.
Suite 415N
Mount Laurel, NJ 08054
Phone: 866-700-4545
Email: sales@prodigysolutions.com
Prodigy Commissary Distribution Center
Chickasha, OK 73018
investigation
Our industry-leading toolbox is designed to securely capture, analyze, and transmit critical data and streamline investigations.
Prodigy Solutions: Investigation
At Prodigy, our investigative toolbox evolves as quickly as the government agencies landscape. How do we do it? Our strategy is simple. We solicit input from the most important stakeholders: our customers.
Prodigy’s in-house development team is always hard at work developing and deploying new technology to streamline investigations and meet your emergent needs.
Advanced Biometrics & Analysis
Prodigy’s real-time biometric screening tools and analytic capabilities guarantee a new level of security and operational control.
Facial Recognition. Prodigy boasts the industry’s most advanced and reliable facial recognition software. Our patent-pending technology is transforming the way agencies manage and monitor resident communications. Prodigy FaceX authenticates user identity with more accuracy and fewer human touchpoints than any other system. FaceX also generates detailed biometric reports complete with images and data used to track imposter activity.
From PIN theft prevention and victim protection to automating tablet management, FaceX guarantees faster, safer, and easier operations for staff, residents, and their families.
SMS Photo Biometrics: Residents are easily identifiable during video calls, and phone calls provide a recording to identify a speaker by voice, but text messages lack an audio or visual identifier. Prodigy has the solution!
Prodigy’s secure Video Terminals and Tablets automatically capture a covert resident photo and attach it to each SMS text message conversation. This critical feature authenticates SMS conversations and allows for use as evidence in court.
Dynamic Monitoring Tools
There’s no time like the present. Prodigy’s advanced real-time screening, monitoring, and flagging capabilities ensure appropriate and safe resident communication.
Prodigy EyeQ. Is Video Monitoring putting a strain on your staff and agency resources? Relief is finally here with Prodigy EyeQ. Enjoy a new level of control with the most reliable, automated video monitoring tool on the market. Prodigy EyeQ instantly detects and flags prohibited content during video visits. EyeQ delivers accurate, real-time surveillance so your team can focus on more critical government agencies functions.
Broad Range of Content Filters Available
- Nudity/Sexual Content
- Minors
- Weapons
- Drugs & Alcohol
- 3-Way Video Calling
- Offensive Gestures
- Hate Signs
- Internet Browsing
Additional monitoring features allow you to:
- Listen to single calls or continuously cycle through multiple live calls.
- Speed up or slow down recorded calls, add notes to specific portions of a call, and save or email notations to other internal/external constituents for quick review.
- Configure live video monitor view to your agency’s specifications (multi-tile view, single video view, by pod, cell block, etc.).
- Send real-time warning messages to residents and called parties or block callers and flag numbers.
- Terminate a live voice or video call in one click.
Real-time Alerts
Prodigy’s customized alerts provide your agency with heightened security and responsiveness. Authorized system users can opt to receive an instant alert via text message or email on any device when a suspicious number is being called so you can listen live or access the recorded call when convenient.
Additionally, automated video monitoring features include email alerts to notify specified government agencies staff and investigative cohorts of inappropriate or dangerous content being transmitted.
Reviewing time-sensitive text message activity can prove tedious. With Prodigy’s Keyword Search feature, your staff and investigative cohorts can instantly identify specified words in resident communications. You can also apply filters to execute a tailored search and send flagged texts to conversation reports in one click.
Secure Data Transmission
At Prodigy, we understand it’s critical to safeguard the contents and integrity of confidential records and information. That’s why we provide a Case management tool that eliminates the need for CD’s, flash drives or hard drives. Instead, all pertinent data is stored in a secure internal, data repository and allows authorized users to:
- Securely and instantly share terabytes of information.
- Batch and upload high-volume call and video records
- Add external files to a case by simple drag and drop.
- Control what other users can access and share within case
- Review actions and login activity of other users.
- Present audio and video records in court directly from system without proprietary media player
- Encrypt and lock case data to protect chain of custody and prevent tampering
get started
Ready to get started? Request a demo today and explore its potential for your business.
contact us
6000 Midlantic Drive
Suite 415N
Mount Laurel, NJ 08054
Phone: 866-700-4545
Email: sales@prodigytel.com
Prodigy Commissary
Distribution Center
Chickasha, OK 73018
Satellite Offices in OK, PA, and TX