About prodigy

Prodigy is the industry’s only single-source provider of Resident Communications and Commissary technology.

Who we are

We are often asked what distinguishes us from other resident communications providers. No, we’re not an industry giant or a corporate machine backed by investment firms (and we plan to keep it that way). But we have emerged as the most respected name in the industry.

Prodigy’s reputation is rooted in a proven track record for delivering a standard of service and support that’s as impressive as our technology. Despite our exponential growth in the U.S. and newly established foothold in international markets, our customer-centric values and commitments have not changed.

In an industry where outsourcing service is the norm, we break the mold. Our patented technology is built and wholly supported by Prodigy’s in-house development team. We’re personally invested in every call we receive, every demo we perform, every challenge we solve, and every relationship we build. At Prodigy, we recognize that commitment to quality is what drives customer outcomes, our success ultimately hinges on yours.

That’s the Prodigy Difference.

OUR PHILOSOPHY

A lot of resident communications vendors adopt the “sale-and-bail” approach to installation and service. Not Prodigy. We take a transformational—not a transactional—approach to partnership. Our goal is to provide the most dependable products and solutions tailored to the long-term success of your facility.

In other words, we’re not going anywhere. We answer the phone when you call, and we show up on demand. Need tech support? You’ll be greeted by familiar faces in the form of a dedicated field team. And don’t be surprised when it’s our Chief Technology Officer or CEO who calls you directly to help trouble-shoot.

As your trusted partner, Prodigy is committed to continuously improving your facility’s operations, financial health, and collective safety.

leadership

At Prodigy, we believe experience is the best teacher. Our leadership team boasts a combined 85 years of experience in developing, implementing, and supporting resident communication systems, commissary systems, and other essential technology. Our technology was designed with one goal in mind: to help city, county, and state government agencies gain valuable insights into their resident populations and facilities, which can be used to improve operations, increase safety and control, and decrease recidivism.

our business model

While price gouging, scams, and gimmicks are commonplace in our field, we promise transparency. Prodigy’s business model is centered on low-cost and high-volume. Our commitment to keeping prices as low as possible benefits everyone in the ecosystem. Resident enjoy affordable, frequent communication with family and loved ones, while our low rates drive commissary sales, high commissions, and new revenue. Agencies enjoy our NO COST promise with all equipment, installation, and maintenance provided free of charge.

SERVICE & SUPPORT

We do our job so you can do yours. With former sheriffs, government agency administrators, and other industry professionals on our team, we understand the critical nature of your job. Government agency management should not include rebooting machines, providing tech support, and sifting through endless stacks of paperwork. Leave the heavy lifting to us. Our technology is designed to remove administrative headaches, streamline operations and investigative processes, and minimize stress for residents and staff.

get started

Ready to get started? Request a demo today and explore its potential for your business.

contact us

6000 Midlantic Drive
Suite 415N
Mount Laurel, NJ 08054
Phone: 866-700-4545
Email: sales@prodigytel.com

Prodigy Commissary
Distribution Center
Chickasha, OK 73018

Satellite Offices in OK, PA, and TX